FAQs

General
Faqs

Yes, pre order your meals by selecting a pick up day and your order will be available anytime between 10-6 PM at 1389 Wyandotte St E. Need a different pick up day? Contact us to figure out something that works for you.

We accept cash and credit cards for pick ups, and all deliveries will be prepaid via credit card at checkout.
 
We can make special accommodation for you as long as you let us know by filling out the allergies section on the order form.
Simply place in microwave for 2-3 minutes with the lid on and you are set! Please remember to remove any sauce cups before heating.
 
Macros are short for macronutrients. They are essential nutrients like proteins, carbohydrates, and fats that provide us with the necessary energy to function and grow. You may hear the saying, “Hitting your macros” when talking about fitness and this means to monitor your intake of these macronutrients to keep the proper balance of nutrients in your body. Macro Foods aims to make it as easy as possible to help you with your fitness goals so you can consistently hit your macros.
 
Yes! We cater for multiple occasions big and small. Contact us for more details.
 

Shipping
Faqs

LOCAL: We deliver between 12pm and 5pm EST. If you will not be home during your delivery please remember to leave a cooler out with ice as otherwise our driver cannot leave your meals. If you miss a delivery, it will be available for pick up at our store front location.

OUTSIDE WINDSOR: Orders will be shipped via UPS, using special cold packaging to ensure maintenance of proper temperatures. Your order will arrive before 7PM the day of delivery. If you are not home during your delivery your driver will leave the package on your door step. Please remember to include any special delivery instructions on your order.

If you live in Ontario, we invite you to order from our site.  Unfortunately we can NOT ship to the USA or overseas.  If you live out of Canada, we thank you for your interest and referrals to our great products.

From start to finish we want to guarantee the quality of all our products we sell.  One of the ways to ensure that is through proper packaging and shipping channels. We have selected UPS/Purolator to fulfill all of our shipping needs.  All of the products that get shipped are packaged in insulated boxes with black ice cold packs to help maintain a cold and consistent temperature.

On the delivery day you have selected: if shipping to a business it will arrive before 5PM, and if residential before 7PM. 

When placing an order, it is not necessary for someone to be there to receive it.  If you won’t be at the provided address to receive your shipment, it will be left at your door. (UNLESS YOU ARE A LOCAL WINDSOR/ESSEX COUNTY DELIVERY – in which case you may leave a cooler out with ice if you will not be home for your delivery, we also sell insulated meal boxes on our “meals page”)  

The cost of shipping is determined by size and weight of the package and will be displayed at checkout.

Once the product is received, it must be refrigerated immediately.  If you choose, you can put it in the freezer since the product has never been frozen before.